Cookie Policy (EU)

Last Updated: September 18, 2024

This Privacy Policy describes how Versuit (the “Website,” “we,” “us,” or “our”) collects, uses, and discloses personal information when you visit aedc67-30.myshopify.com (the “Website”), use our services, make a purchase there, or otherwise interact with us regarding the Website (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, website visitor, or another person whose information we collect in accordance with this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Website, update the “Last Updated” date, and take any other legally required steps.

How We Collect and Use Your Personal Information

To provide the Services, we collect information as described below. The information we collect and use may vary depending on how you interact with us. In addition to the specific uses listed below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce our Terms of Service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The type of personal information we collect about you depends on how you interact with our Website and use our Services. When we refer to “personal information,” we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information you provide to us directly through our Services may include:

  • Contact information including your name, address, phone number, and email address.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information including your username, password, security questions, and other information used for account security.
  • Customer support information including information you include in your communications with us, for example when you send a message via the Services. 

Some features of the Services may require you to provide certain information about yourself directly. You can choose not to provide this information, but doing so may prevent you from accessing or using those features.

Information We Collect About Your Usage

We may also automatically collect certain information about your interactions with the Services (“Usage Data”). We may use cookies, pixels, and similar technologies (“Cookies”) for this purpose. Usage Data may include information about how you access and use our Website and your account, including device information, browser information, network connection information, IP address, and other information about your interactions with the Services.

Information We Receive from Third Parties

Finally, we may receive information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

  • Companies supporting our Website and Services, such as Shopify.
  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment, fulfill your orders, and provide you with the products or services you requested, in order to fulfill our contract with you.
  • When you visit our Website, open or click emails we send, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies. 

All information we receive from third parties is handled in accordance with this Privacy Policy. See also the section below, Third-Party Websites and Links. 

How We Use Your Personal Information

  • Provision of Products and Services. We use your personal information to provide the Services and fulfill our contract with you, including processing your payments, fulfilling your orders, sending notifications regarding your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipping, facilitating returns and exchanges, and other account-related functions and features. We may also enhance your shopping experience by allowing Shopify to match your account with other Shopify services you may wish to use. In such cases, Shopify processes your data according to its Privacy Policy and Consumer Privacy Policy.
  • Marketing and Advertising. We may use your personal information for marketing and advertising purposes, such as sending marketing messages by email, SMS, or mail and displaying advertisements for products or services. This may include using your personal information to better tailor services and advertisements on our Website and other websites. If you are located in the EEA, the legal basis for these processing activities is our legitimate interest in selling our products under Article 6(1)(f) GDPR.
  • Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding potentially fraudulent, illegal, or malicious activities. If you choose to use the Services and register an account, you are responsible for the security of your account credentials. We strongly recommend that you do not share your username, password, or other login information with third parties. If you believe your account has been compromised, please contact us immediately. If you are in the EEA, the legal basis for these processing activities is our legitimate interest in ensuring the security of our Website for you and other customers, under Article 6(1)(f) GDPR.
  • Communicating with You and Service Improvement. We use your personal information to provide customer support and improve our Services. This is in our legitimate interest to respond to you, provide effective services, and maintain our business relationship with you, under Article 6(1)(f) GDPR. 

Cookies

Like many websites, we use cookies on our Website. Specific information about the cookies we use in connection with providing our Shopify store is available at Shopify’s Cookie Policy (https://www.shopify.com/legal/cookies). We use cookies to operate and improve our Website and Services (including storing your actions and preferences), to conduct analytics, and to better understand user interaction with the Services (in our legitimate interest to manage, improve, and optimize the Services). We may also allow third parties and service providers to use cookies on our Website to better tailor Services, products, and advertising on our Website and other websites.

Most browsers automatically accept cookies by default. However, you can set your browser to remove or reject cookies through browser controls. Please note that removing or blocking cookies may affect your user experience and cause some Services, including certain features and general functionalities, to not function properly or become unavailable. Additionally, blocking cookies cannot completely prevent us from sharing information with third parties, such as our advertising partners.

How We Share Personal Information

Under certain circumstances, we may share your personal information with third parties for purposes of contract fulfillment, legitimate interests, and other reasons subject to this Privacy Policy. These circumstances may include:

  • With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping).
  • With business and marketing partners to provide services and advertising to you. Our business and marketing partners use your information according to their own privacy policies.
  • When you instruct, request, or otherwise consent to the sharing of certain information with third parties, for example to send you products or through your use of social media widgets or login integrations, with your consent.
  • With our affiliates or otherwise within our corporate group, in our legitimate interest in running a successful business.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations (including responding to subpoenas, search warrants, and similar requests), enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others. 

We disclose the following categories of personal information and sensitive personal information about users for the purposes described above:

Category Recipient Categories
  • Identifiers, such as basic contact information and certain order and account information
  • Commercial information, such as order information, shopping information, and customer support information
  • Internet or other similar network activity, such as usage data
  • Geolocation data, such as locations determined via IP address or other technical means
  • Vendors and third parties performing services on our behalf (e.g., ISPs, payment processors, fulfillment partners, customer support partners, and data analytics providers)
  • Business and marketing partners
  • Affiliates

Without your consent or for purposes of inferring your personal data, we do not use or disclose it.

Third-Party Websites and Links

Our Website may contain links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms. We do not guarantee or assume responsibility for the privacy or security of such websites, including the accuracy, completeness, or reliability of information found on those websites. Information you provide in public or semi-public areas, including information you share on third-party social networking platforms, may also be viewed by other users of the Services and/or users of those third-party platforms, without restriction on use by us or third parties. The inclusion of such links by us does not constitute an endorsement of the content of such platforms or their owners or operators, except as disclosed in the Services.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children. If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the contact information below and request deletion of that information.

As of the effective date of this Privacy Policy, we have no actual knowledge of sharing or selling personal information of individuals under 16 years old (as those terms are defined under applicable law). 

Security and Data Retention

Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Additionally, information you send to us may not be secure during transmission. We recommend that you do not use insecure channels to send sensitive or confidential information.

How long we retain your personal information depends on various factors, such as whether we need the data to manage your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights

Depending on where you live, you may have some or all of the rights listed below regarding your personal information. These rights are not absolute and apply only under certain circumstances. In some cases, we may legally decline your request.

  • Right of Access/Information: You may have the right to request access to personal information we have stored about you, including details about how we use and share your data.
  • Right to Deletion: You may have the right to request the deletion of personal information we have stored about you.
  • Right to Rectification: You may have the right to request correction of inaccurate personal information we have stored about you.
  • Right to Portability: You may have the right to receive a copy of personal information we have stored about you and, in certain circumstances and with certain exceptions, request the transfer of that data to third parties.
  • Restriction of Processing: You may have the right to request that we stop or limit the processing of your personal information.
  • Withdrawal of Consent: If we rely on your consent to process your personal information, you may have the right to withdraw that consent. 
  • Right to Object: If we deny your request, you may have the right to appeal our decision. You can do this by responding directly to our denial.
  • Manage Communication Preferences: We may send you promotional emails, and you can opt out at any time using the unsubscribe option in our emails. Even if you unsubscribe, we may still send you non-promotional emails, such as account or order-related messages. 

You may exercise these rights as described on our Website or by contacting us using the contact information below. 

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response. Under applicable laws, you may designate an authorized representative to make requests on your behalf. Before accepting such a request from a representative, we must verify that you have authorized them to act on your behalf. Additionally, we may need to directly verify your identity. We will respond to your request in a timely manner as required by law.

Complaints

If you have concerns about how we process your personal information, please contact us using the contact information below. If you are not satisfied with our response, depending on where you live, you may have the right to appeal our decision by contacting us or submitting your complaint to your local data protection authority. For the European Economic Area (EEA), you can find a list of relevant data protection authorities here .

International Users

Please note that we may transfer, store, and process your personal information outside the country where you live. Your personal information may also be processed by employees and external service providers and partners in those countries.

When transferring your personal information to countries outside Europe, we rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent contracts approved by the relevant UK authority, unless the transfer is to a country deemed to provide an adequate level of protection.

Contact

If you have questions about our privacy practices or this Privacy Policy, or wish to exercise any rights you may have, please contact us by phone or email at info@versuit.ch. 

For purposes of applicable data protection laws, and unless explicitly stated otherwise, we are the data controller of your personal information.

For questions and/or comments about our policies and this statement, please contact us using the following contact information:

VERSUIT GmbH
Soodtrsasse 59
8134 Adliswil

Schweiz
Website: https://www.versuit.ch
E-Mail: hc.tiusrev@ofni
Telefonnummer: 0439283581